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Frequently Asked Questions
1. What are SafeCASE's DOT special permits?
2. Where is technical data on the SafeX product line?
- SafeSLEEVE Technical Data Sheet
- SafeCASE Technical Data Sheet
- SafeX Product Brochure
- Thermal Runaway Shield Technical Data Sheet
3. Are there specific packaging and use instructions?
- SafeCASE Assembly & Use Instructions
- SafeSLEEVE Assembly & Use Instructions
- Shipping SafeCASE Training
- Shipping SafeSLEEVE Training
4. How do I know which Special Permit I need to use?
5. Who can I contact with questions for shipping with SafeX?
6. Tax and Duty Notices:
Important Notice for Canadian Customers:
If you are purchasing from our marketplace for items to be shipped to Canada, please be aware that you, the buyer, will be responsible for any additional taxes and duty costs associated with your order. When your order arrives in Canada, customs will reach out to you regarding these charges and how to pay them and receive your order. Thank you for your understanding and cooperation.
Important Notice for USA Customers:
KULR is not required to collect and remit sales tax in all US jurisdictions; however, use tax may be due on your purchases where a line item for sales tax has not been charged.